Habit Care helps identify insights about patients, providers and payers at different points. Here is an example of one patient’s journey:

Example Patient Engagement

Jane Doe: 59 year old female.
Type II diabetic.
Recently started insulin.
Smoker.

Assessment	RN at PCP suggests 1-800-Insulin to Jane. Jane calls and takes 5 question assessment for therapy adherence and smoking. Jane is pre-contemplation to quit smoking and she struggles to adhere to therapy recommendations.

Motivation & Choices	Jane receives a customized program to help her deal with smoking and therapy adherence, via web and phone. Her program includes personalized recommendations from the Habit Care engine that is based on proven behavioral science. She receives a customized program that includes tools to help her get motivated to quit smoking and to help her better manage her therapy regimen.

Follow-Through	Jane’s custom program including reminders, goal setting and tracking, as well as challenges that fit her passions. Jane’s brother, John, signs up to become her Peer Coach. With specific information based on Jane’s progress, John gets tailored recommendations on how to become an effective coach.

Support & Accountability	Jane’s PCP and RN get reports on Jane’s Progress, and Jane receives tips on which topics to discuss at her next check-up, to make the interaction more valuable. Jane also starts to go to the Habits social network area on the web. She enjoys meeting other people like her.

Assessment